Changing The Microsoft Teams Ringtone

By default, Microsoft Teams uses the same ringtone for all types of calls. If you are a normal user this wouldn’t matter too much. However, if you are a delegate of an executive or often have calls forwarded to you, it can be hard to differentiate between a direct personal call and a call coming to you that was originally meant for someone else.

Fortunately, Teams allows you to set a different ringtone for the different types of calls you receive. This can help you decide the most appropriate answering protocol to greet the caller with.

To set this up go to Settings, click the ellipsis (…) at the top right of the Teams client and select Settings, and the Calls tab. Scroll down until you find the Ringtones section.

Out of the box, the ringtones for Direct calls, forwarded and delegated calls is set to Default. Change these using the drop down list. You can preview the ringtone by first selecting it and then pressing the play icon.

Hybrid Workplace Conference 2022

June 29th & 30th 2022 | Mercedes-Benz World | UK

Share this Article on

Still Haven't Found What I'm Looking For

If you haven't found an article that has helped you solve your problem, let us know and we will try and create one for you.

Please read our privacy policy about how we store and use your data.

Hybrid Work Conference

JUNE 29 & 30th - Mercedes-Benz World, United Kingdom

Join us at our Hybrid Work Conference focussed on enabling people to work better using Microsoft Teams in the Hybrid Workplace

Scroll to Top